8p88 Privacy Policy
Your personal information is completely safe with us. 8p88 uses SSL encryption and strict data protection practices to ensure your privacy.
8p88 (referred to in this policy as "we", "us", or "the platform") operates a safe and transparent online gaming environment for players in Bangladesh. This privacy policy explains how we collect your personal information, the purposes for which we use it, and how securely we keep it. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform and visit the FAQ page for more information or contact us.
8p88 collects only the information that is genuinely necessary for operating the platform. The categories of data collected are described below.
Identity Information
Information you provide at registration:
- Full name and date of birth
- Email address and password
- National ID or passport number (if required)
- Residential address
Financial Information
Information collected to process transactions:
- bKash, Nagad, Rocket mobile number
- Bank account details
- Deposit and withdrawal history
- Transaction dates and amounts
Usage Information
Information automatically collected from your gaming activity:
- Game play history and preferences
- Bet amounts and results
- Time spent on the platform
- Promotion and bonus usage records
Technical Information
Information automatically collected from your device and network:
- IP address and device type
- Browser and operating system information
- Login time and location data
- Cookie and session data
8p88 uses the data we collect only for lawful and specific purposes. Your data will never be used beyond the approved purposes.
Primary Use
- Creating, verifying, and maintaining your account
- Processing deposits and withdrawals — generally within 1 hour
- Providing customer support and resolving issues
- Managing bonuses, promotions, and VIP benefits
- Preventing suspicious transactions and fraud
- Enforcing responsible gaming policies
Secondary Use
- Improving platform performance and user experience
- Identifying and resolving technical errors
- Market research and generating statistics (in anonymised form)
- Meeting legal obligations
- Sending relevant offers and promotions with your consent
8p88 never sells your personal information to third parties for commercial purposes. However, data sharing may be necessary in certain specific situations.
Service Providers
Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to process payments. These partners are bound by strict confidentiality agreements.
Legal Obligations
We may be required to provide information to relevant authorities in cases involving court orders, government directives, or legal requirements. In such situations, only the minimum necessary information is disclosed.
Technology Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe) may receive limited information. This data is used solely for game operation.
Cookies are small text files stored in your browser. 8p88 uses cookies for your convenience.
Types of Cookies We Use
These cookies are essential for maintaining login sessions, ensuring security, and running core functionality. They cannot be disabled.
Used to remember your language preferences, game settings, and user preferences. Disabling these may limit some features.
Used to collect platform usage statistics, which help improve the quality of the service. Collected data is processed in anonymised form.
Used to show you relevant promotions and offers based on your preferences. You can disable these cookies at any time.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.
8p88 follows industry-standard technology and practices to protect your data. Our security systems are active at all times.
SSL Encryption
All data transfers are protected by SSL/TLS encryption, which prevents data theft.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorised access.
Access Control
Strict access controls ensure that only authorised staff can view your information.
Security Testing
Regular security audits and vulnerability assessments keep our protection measures up to date.
Steps in the Event of a Security Breach
If a data breach occurs for any reason, we will notify affected users by email as soon as possible and take the necessary remedial steps. We are always active in ensuring data security; however, it is not possible to guarantee 100% security on the internet. You are therefore requested to keep your account password strong and not share it with anyone.
8p88 retains your data only for as long as it is needed or legally required to be kept.
Retention Policy
- Active Account: All data is retained for as long as your account remains active.
- Closed Account: Even after an account is closed, transaction records may be kept for a specified period to meet legal obligations.
- Financial Records: Financial transaction data is retained in accordance with regulatory requirements.
- Marketing Data: Marketing communications are stopped immediately upon withdrawal of your consent.
- Technical Logs: System logs and security-related data are kept for a limited period.
8p88 believes you should have full control over your own data. Your main rights are described below.
Right to Access
You may request a copy of the data we hold about you at any time. We will generally fulfil this request within 30 days.
Right to Correction
If any of your data is incorrect, you can request a correction. Most information can be updated directly from your account settings.
Right to Deletion
Subject to certain conditions, you may request deletion of your personal data. However, some data may need to be retained due to legal obligations.
Right to Object to Processing
You may object at any time to your data being used for marketing purposes. Your marketing communications will be stopped upon withdrawal of your consent.
How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat or send an email to [email protected]. Once your identity is verified, action will be taken as quickly as possible.
Age Verification and Minor Protection Policy
8p88 is operated for persons aged 21 and above only. We do not intentionally collect any information from minors and do not allow them to create accounts. Age verification is in place during the registration process.
If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated data will be securely deleted. We give responsible gaming the highest priority — visit our Responsible Gaming page to learn more.
Responsibility Regarding External Services
8p88 uses certain third-party services to operate the platform, including payment gateways and game software providers. These parties have their own privacy policies, and your interactions with them are governed by their respective policies.
We vet these third parties and only work with trusted partners. However, we are not directly responsible for their services. During payment processing, you will be directed to the bKash, Nagad, or Rocket platform, which is governed by their respective privacy policies.
Notice of Changes
8p88 reserves the right to amend or update this privacy policy as needed. For significant changes, we will send a notification to your registered email address and update the "Last Updated" date at the top of this page.
If you continue using our platform after any changes, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly. If you have any questions about changes to the policy, please contact us.
Contact us with any questions, comments, or requests regarding your information related to this privacy policy. Our team is always ready to assist you.
Email: [email protected]
Live Chat: 24/7 support is available in Bengali — start a chat from any page on the platform.
We will try to respond to your privacy-related requests as quickly as possible.
Your privacy is the highest priority at 8p88. We are by your side, ensuring SSL encryption and fair play.